Refund Policy for Alsahm Digital

Effective Date: 11/10/2023

Thank you for choosing Alsahm Digital for your digital marketing needs. We value your trust and are committed to providing exceptional services. This Refund Policy outlines the terms and conditions governing refunds for services provided by Alsahm Digital.

1. Refund Eligibility

  • A refund may be requested under the following circumstances: a. Failure to deliver the promised services as per the agreed-upon terms and conditions. b. Services rendered do not meet the quality standards agreed upon in the contract. c. Unauthorized charges or billing errors. d. Any other circumstances where a refund is required under applicable UAE laws.

2. Refund Request Process

  • To initiate a refund request, the customer must: a. Contact Alsahm Digital within 30 days of the issue arising, either via email ( or by calling our customer support at +971504018019. b. Provide detailed information about the issue and supporting evidence where applicable. c. Allow Alsahm Digital a reasonable opportunity to review and rectify the issue before requesting a refund.

3. Review and Resolution

  • Upon receiving a refund request, Alsahm Digital will investigate the issue and may request additional information if necessary.
  • Alsahm Digital will strive to resolve the issue promptly and may offer alternative solutions or remedies, where applicable.
  • If a refund is approved, the refund will be processed within [Insert Number] business days. The refund will be issued via the same payment method used for the original transaction unless otherwise agreed upon.

4. Refund Denial

  • Refunds may be denied if: a. The issue is resolved to the customer’s satisfaction through alternative means. b. The customer fails to provide necessary information or evidence to support their refund request. c. The request is made outside the 30-day refund eligibility period. d. The issue is not covered under the terms outlined in this policy.

5. Contact Information

For any questions or concerns regarding this refund policy, please contact Alsahm Digital at:

Email: Phone: +971504018019

6. Changes to Refund Policy

Alsahm Digital reserves the right to amend or modify this Refund Policy at its discretion. Any changes to the policy will be posted on our website.

7. Legal Compliance

This refund policy is subject to the laws and regulations of the United Arab Emirates. Any disputes arising from or related to this policy will be resolved in accordance with the legal framework of the UAE.